Question 1

Is the villa rented as a whole property?

Accepted Answer

Yes. BIG Pool Villa is rented exclusively to one group at a time — up to 12 overnight guests across 6 bedrooms. You never share the villa, pool or facilities with other guests.

Question 2

How do I check availability and book?

Accepted Answer

Send your preferred dates through the enquiry form. Our team will verify availability and provide your booking quotation. Your booking is confirmed only after you accept the quotation and complete the agreed payment — an enquiry alone does not reserve your dates.

Question 3

Can we host an event at the villa?

Accepted Answer

Yes — the villa welcomes birthday parties, anniversaries, weddings, team outings and day picnics. All events are subject to owner approval, capacity and property rules. Event services including food, live music and decoration can be arranged.

Question 4

What are the overnight and event capacities?

Accepted Answer

The villa sleeps up to 12 guests overnight in 6 AC bedrooms. Event attendance numbers, seating plans and arrangements are confirmed individually with your quotation.

Question 5

What amenities are included?

Accepted Answer

Private swimming pool, jacuzzi, sauna, open-terrace gym, private DJ & karaoke room, private massage room, Japanese bamboo coffee café, equipped veg & non-veg kitchen with cook available, BBQ grill, smart TVs, high-speed Wi-Fi, free parking and a 24-hour secure residence.

Question 6

What are the check-in and check-out times?

Accepted Answer

Check-in is from 2:00 PM and check-out is by 11:00 AM. Early check-in and late check-out are subject to availability and may carry an additional fee.

Question 7

How do payments and cancellations work?

Accepted Answer

Payment methods, deposit requirements and cancellation terms are shared in writing with your quotation, before you confirm anything. No payment is taken through this website.

Question 8

Where exactly is the villa?

Accepted Answer

In the heart of Pattaya City, Chon Buri — about a 5-minute walk from Walking Street and Pattaya Beach. The exact address and arrival directions are shared with your booking confirmation.

Question 9

Can our driver or personal staff stay too?

Accepted Answer

Yes — accommodation for personal staff can be arranged with an extra mattress at the property. Mention it in your enquiry.